Payments

Returns

About Us

Gay Video Store was established in 1995 to sell discounted adult videos via mail order. You may call us Monday through Friday, 10am to 4pm at (707) 286-8500.

Cookies

Why do you use cookies and what are they all about? Gay Video Store uses cookies to enhance our shopping cart feature and remember information about customers. The cookie sent to your browser from our web site is an ID cookie. When you use our shopping cart by clicking a link or an "Order Now" button a shopping cart fills up with the items you select. When you complete your order, the cookie ID in your browser is read to identify which shopping cart stored on our server is yours.

Guarantee

If any product you receive fails to perform due to manufacturer's defect, please contact us immediately. We will ship you a replacement of the same item at no cost to you and include instructions and postage to return the defective video. You must then return the defective video within 10 days or you will be charged full price for it. If you receive an incorrect item or format, do not open it - we will not accept items accidentally shipped to you if you have opened them. You will need to contact us to receive a return authorization (R.A.); we will gladly replace it with the correct merchandise. We will not replace it with a different title. Returns for any other reason are handled on a case by case basis. All returns must be made within 15 days of the shipping date of your purchase. Before returning your product please email or call us with your request. You will receive a return authorization number (RA#). We do not accept returns without an RA#. Our customer service representatives will give you exact instructions, contact us.

Restrictions

We do not ship our products to KY or TN, or to any international locations.

Privacy

Your privacy is important to Blue Ribbon Entertainment, inc. This privacy policy discusses the privacy issues and practices for www.gayvideostore.com, including the types of information we gather and track, how we use that information, and with whom we share it.